Frequently Asked Questions
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Frequently Asked Questions

About the Product

Who's it for?
Children of all ages! Young children (ages 4-6) eager to work alongside mom and dad in the kitchen. Kids & tweens (ages 7-12) with culinary curiosity and ready for an exciting role in the family meal. 
What's included in each box?
Each month you'll receive a themed kit that includes the following: 3 illustrated recipe guides (see a sample), 3 culinary skill cards  (see a sample), a creative kitchen project (see a sample), and kid friendly tools and collectibles (see a sample) such as Table Talk cards, a culinary tool, and an iron-on Raddish patch. In addition, you will receive a grocery store shopping list inside your kit and via email. We provide online “Bonus Bites” activities (see a sample) and digital lesson plans for homeschool parents (see a sample)!
What makes each kit thematic? Can I choose my theme each month?
Similar to a monthly magazine, each month's Raddish kit features a surprise theme that unifies the recipes, creative kitchen project, academic lessons, and collectibles packed inside the kit. Raddish themes generally fall into four categories: Seasonal Spotlights, Global Cuisine, Creative Cookery (science or imagination based), and Holiday Celebrations. Similar to a monthly magazine, kits cannot be chosen in advance.
Do your recipes accommodate for dietary restrictions or food allergies?
Dietary substitutions are posted online via each kit's "Bonus Bites" page. Dietary substitutions include vegan, vegetarian, gluten-free, and dairy-free ingredient recommendations for every Raddish recipe. See a sample (scroll to the bottom of the page).
I have more than one child. Can I purchase extra tools, patches, or aprons?
Yes! Sibling tools, patches, and aprons may be purchased on our membership checkout page. Sibling Materials: Sibling materials include an extra culinary tool and apron patch each month. The cost is $5/month per sibling. Sibling materials are not available on single kit purchases from our shopSibling Aprons: One Raddish apron is included in each semi-annual and annual membership. Additional aprons may be purchased during checkout for $15/apron.
How should I store/organize my Raddish recipes?
Organize and store 6 months of recipes with a Raddish Create-a-Cookbook! Each binder is filled with clear-coated sleeves designed to perfectly fit your recipe guides and features a customizable cover page! Create-a-Cookbooks may be purchased in our shop or during membership checkout. 
How do I attach my child's Raddish patch to his or her apron?
Heat your iron to highest setting possible. Place thin protective covering on top of patch (ex: sheet, pillow case, etc). Moving in a circular motion, apply heat from iron to protective covering. It's important to keep the iron moving so the patch does not burn. Apply heat for 60 seconds. Remove protective covering to ensure the patch adheres. Repeat if necessary.
I want to share Raddish with my friends and family! Do you offer a referral program?
Yes, all Raddish members receive a referral code via email! Invite your friends to join Raddish and you'll receive a $10 account credit for each friend that signs up. Your friend will get a $10 discount too! Your referral code may be found in your confirmation email and shopping list emails. Having trouble locating your code? Email us at hello@raddishkids.com. *Referral codes are valid on semi-annual or annual memberships only.
How do I sell Raddish at my retail store?
Raddish makes a wonderful gift! If you are interested in retailing Raddish at your speciality food or cookware store, children's boutique, or similar store, please contact us!

About Your Purchase

My purchase is a gift. How can I let my recipient know Raddish is on its way?
Thanks for gifting Raddish! Download and print our gift note for membership or single kit.
Do you ship internationally?
Canadian shipping is available for an additional shipping fee. All other purchases are limited to the United States at this time.
I purchased a single kit from your shop. When will it ship?
All items ordered from the  shop will ship within 3-5 business days of your purchase date.
I purchased a Raddish membership. When will my kits ship?

Your First Box:

Orders placed between the 1st and 15th* of the month will ship on or before the 16th.

Orders placed between the 16th and 31st of the month will receive the following month's kit, shipped on or before the 7th of the following month.

*December 2016 Extension: The monthly cut-off date will be extended to December 18th (11:59 pm PST). Orders placed on or after December 19 will ship January 9.

Second box and beyond:

Our thematic cooking kits are shipped on or before the 7th of each month via the United States Postal Service. Please allow 3-5 days for delivery.

What is your cancellation policy?

We hate to see you go, but you can cancel a monthly subscription any time after the first Raddish box ships. Please cancel by the last day of the month if you do not wish to receive the next month’s box (we bill on the 1st of each month). To cancel, please email orders@raddishkids.com or call (310) 450-3462. 

Auto-renewing subscriptions (pay every 3, 6, or 12 months) can be turned "off" at any time - meaning we will cancel the next automatic renewal of the subscription. Auto-renewing subscriptions cannot be canceled mid-term. Your auto-renewal will occur on the 1st of the month following your current period. To cancel, please email orders@raddishkids.com or call (310) 450-3462 by the last of day the month before your subscription renews.

How can I contact Raddish with questions about my account?

We are here to help!  Please contact Raddish at orders@raddishkids.com.

What is your return policy?
Monthly subscription boxes are ineligible for return.  We accept returns on shop orders if the items are unused and not damaged. Returns must be made within 30 days of purchase for a full refund. All return shipping costs are the responsibility of the customer. Returns will be accepted here:
Raddish
ATTN: RETURNS
1590 Rosecrans Ave. Suite #D309
Manhattan Beach, CA 90266 
 
 

Raddish in the Classroom

Is Raddish available for teachers to use in the classroom?
Currently, our product is available for families to receive at home. If you are a teacher or educator and would like to explore using Raddish in your classroom, please contact us.
Can I teach Raddish in my own cooking classes? Can I photocopy Raddish recipes and activities to distribute to my class / co-op / church group, etc?
Currently Raddish is designed for families to use at home only. Raddish materials are copyright protected and no part can be reproduced or distributed without written consent from Kitchen Kid, LLC. If you are interested in learning more about group distribution and licensing, please contact us.

Contact Us

Want to get in touch with Raddish?  We would love to hear from you!  Please visit our contact page.

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