Holiday FAQs & Resources

All your holiday questions answered! ​

Holiday Shipping Schedule

For expected delivery
by 12/24, order by:

United States

  • Dec 15th
    11:59pm PST

International

  • Dec 3rd
    11:59pm PST

Which kit will I receive?

Place an order by the 18th to receive the current month’s kit. Purchases made on the 19th or later will receive the following month’s kit. Excluding Buy Now, Ship Later purchases. ​

Have additional questions? 
Please visit our Help Center or email us.

Can I choose the start date of my membership?
What is the deadline to place my order to ensure delivery by Christmas?
Which kit will I receive?
How do I send the first kit to another address?
When will my first kit ship?
I already have a membership! How do I purchase another one for someone else?
How do I restart my membership?
Where can I download a printable gift note?
How do I cancel a renewal for a gifted membership?
Is food included?

Have additional questions?
Please visit our Help Center or email us.