Holiday FAQ

Happy Holidays! Our most frequently asked questions are below.

For delivery by Christmas, order by:

  • Membership Kits

  • Shop Items

United States

  • Dec 17
    11:59pm PST

  • Dec 17

    11:59pm PST

International

  • Dec 5
    11:59pm PST

  • Dec 5

    11:59pm PST

Have additional questions?
Please visit our Help Center or email us.

When should I place my order to ensure delivery by Christmas?

U.S. orders placed by December 17th, 2019 are estimated to arrive by December 24th. While we do our best to ensure that delivery is on time, this is an estimate, and delays in transit can occur. If you placed your order after the holiday shipping deadline, or it looks like your delivery may have encountered unexpected delays, you can print a gift note to let the recipient know that Raddish is on the way!

When will my package ship?
How can I track my package?
Can I ship the first kit to myself?
Can I buy now and choose when my subscription begins?
My order has shipped, but tracking information is still unavailable. Help!
Why haven't I received all of my items?
How do I use my own referral code when gifting memberships?
I already have a membership! How do I purchase another one for someone else?
How do I cancel a renewal for a gifted membership?
When can I expect my kit?
How do I restart my membership?
Will kits ever repeat?